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iComputing Solutions Help Center

  • How do I set up my Apple TV?
    Through the Quick Start guide, the Apple TV will present step-by step guide to get your apple tv connected and personalized to your entertainment needs!
  • Can my phone speakers be fixed?
    It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • Are Macs upgradeable?
    Mac’s can be customized before purchase with options that better suite your needs. It is recommended to visit your nearest Apple Store or Authorized Dealer where a sales rep can answer any further questions and make your dream Mac.
  • How do I transfer all my data from one iPhone to the next.
    It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • Why am I not receiving any emails on my Apple devices?
    It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • What can I do if my device has been in contact with liquid?
    First step is to turn off the device and It is advised to bring your device to you nearest Apple Store or Authorized Dealer at your soonest convenience.
  • Do you pay for an Apple ID and iCloud account?
    Owning an Apple ID/iCloud account is free!
  • What do I do if my Apple watch is not syncing with my iPhone?
    It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • What should I do if my iPad or iPhone says “iPad/iPhone unavailable”?
    It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • What should I do if my MacBook is not charging?
    It is advised to bring your device to you nearest Apple Store or Authorized Dealer at your soonest convenience.
  • How do I create an Apple ID?
    Visit the site applied.apple.com to create your free Apple ID account.
  • How do I update to the latest iOS software on my devices?
    Software updates can be performed by navigating to Settings>General>Software Update. The device is recommended to be charged and under a Wi-Fi. If this does not work, It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • How do I upgrade the RAM on my MacBook or iMac
    It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • How can I access my iCloud without my phone?
    The iCloud can be accessed by visiting icloud.com website online.
  • Can my data be transferred from Windows to PC?
    Through the help of the Migration Assistant app, transferring of all your important data can be done with ease.
  • How do I start a trip on Apple maps?
    Simply search your destination and Apple Maps will provide you the best route to take for your journey. Even on foot!
  • How can I speed up my MacBook or iMac?
    It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • How can I locate my iPhone if it has been lost or stolen?
    Visit the icloud.com/findmy website and sign in to your iCloud account where your device can be tracked.
  • Are iPad’s upgradable?
    iPad’s are non-upgradable however Apple offer wide variety of storage and connectivity options that will suite your needs.
  • How do I recover my Apple ID without my phone?
    Visit the iforgot.apple.com website or It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • Why is my Apple Pencil not syncing with my iPad?
    Be sure to have to have your Apple Pencil sufficiently charged on a regular basis. If the item continues to lose connection then It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • Why is my facetime not working on my Apple products?
    Be sure to have your device to be set to the correct language and region, and your Apple ID is signed in to your device. This is can be done throught the Settings app.
  • How do I set up my Apple devices?
    Through the Quick Start guide, the Apple device will present step-by step guide to get your device connected and personalized to your needs!
  • What should I do if I have forgotten my Apple ID password?
    Visit the iforgot.apple.com website or It is recommended = to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • What process should I follow if I want to trade in my device?
    It is advised to bring your device to you nearest Apple Store or Authorized Dealer where a trade-in evaluation will be performed.
  • What should I do if I suspect that my device is hacked?
    Through careful and timeless research with user privacy and security being their top priority, Apple has provided Lockdown mode, where you can gain back security of your device and limit and monitor data traffic in real time in the background.
  • What is Airdrop?
    Use AirDrop to share and receive photos, documents and more with other Apple devices that are nearby.
  • What can I do if my iPhone is not charging?
    It is advised to bring your device to you nearest Apple Store or Authorized Dealer at your soonest convenience.
  • Why does my MacBook keep dying?
    The battery is the common reason for MacBook battery performance to not be up to standard. It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • How do I change my wallpaper?
    Navigate to Settings>Wallpaper where the Wallpaper sections will give you different options to customize the look of your device.
  • How do I pair my iPhone to my MacBook?
    By using the same Apple ID on both your MacBook and iPhone, more options and features are expanded that allow for syncing and sharing in real time,
  • How to unlock my iPhone if I have forgotten my passcode?
    Due to Apple’s privacy policies, the passcode is not kept by Apple. It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • What can I do if my MacBook or iMac unlocks with a white screen?
    It is recommended to give iComputing Solutions a visit where one of our technical representatives who can provide the best repair options for you.
  • Why is my iPhone/iPad screen lifting?
    The device may have sustained a fall or there may be further internal damage. It is advised to bring your device to you nearest Apple Store or Authorized Dealer at your soonest convenience.
  • Can you factory reset a locked phone?
    It is possible to factory reset a locked device. This can be safely done by visiting your nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • What can I do if my any of my Apple devices do not turn on?
    It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • What should I do if my iMac is glitching?
    It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.
  • Can I have more than one Apple ID?
    Through Apple’s design, one device can be managed by only one Apple ID at a time.
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