Question 1

How to unlock my iPhone if I have forgotten my passcode?

Accepted Answer

Due to Apple’s privacy policies, the passcode is not kept by Apple. It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 2

How can I locate my iPhone if it has been lost or stolen?

Accepted Answer

Visit the icloud.com/findmy website and sign in to your iCloud account where your device can be tracked.

Question 3

How do I create an Apple ID?

Accepted Answer

Visit the site applied.apple.com to create your free Apple ID account.

Question 4

How do I update to the latest iOS software on my devices?

Accepted Answer

Software updates can be performed by navigating to Settings>General>Software Update. The device is recommended to be charged and under a Wi-Fi. If this does not work, It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 5

What can I do if my MacBook or iMac unlocks with a white screen?

Accepted Answer

It is recommended to give iComputing Solutions a visit where one of our technical representatives who can provide the best repair options for you.

Question 6

What should I do if my iPad or iPhone says “iPad/iPhone unavailable”?

Accepted Answer

It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 7

What should I do if I have forgotten my Apple ID password?

Accepted Answer

Visit the iforgot.apple.com website or It is recommended = to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 8

What can I do if my device has been in contact with liquid?

Accepted Answer

First step is to turn off the device and It is advised to bring your device to you nearest Apple Store or Authorized Dealer at your soonest convenience.

Question 9

How do I upgrade the RAM on my MacBook or iMac

Accepted Answer

It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 10

What can I do if my any of my Apple devices do not turn on?

Accepted Answer

It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 11

What do I do if my Apple watch is not syncing with my iPhone?

Accepted Answer

It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 12

How do I transfer all my data from one iPhone to the next.

Accepted Answer

It is advised to bring your device to you nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 13

What process should I follow if I want to trade in my device?

Accepted Answer

It is advised to bring your device to you nearest Apple Store or Authorized Dealer where a trade-in evaluation will be performed.

Question 14

What can I do if my iPhone is not charging?

Accepted Answer

It is advised to bring your device to you nearest Apple Store or Authorized Dealer at your soonest convenience.

Question 15

How do I change my wallpaper?

Accepted Answer

Navigate to Settings>Wallpaper where the Wallpaper sections will give you different options to customize the look of your device.

Question 16

Can I have more than one Apple ID?

Accepted Answer

Through Apple’s design, one device can be managed by only one Apple ID at a time.

Question 17

Why is my iPhone/iPad screen lifting?

Accepted Answer

The device may have sustained a fall or there may be further internal damage. It is advised to bring your device to you nearest Apple Store or Authorized Dealer at your soonest convenience.

Question 18

How do I start a trip on Apple maps?

Accepted Answer

Simply search your destination and Apple Maps will provide you the best route to take for your journey. Even on foot!

Question 19

What should I do if my MacBook is not charging?

Accepted Answer

It is advised to bring your device to you nearest Apple Store or Authorized Dealer at your soonest convenience.

Question 20

What is Airdrop?

Accepted Answer

Use AirDrop to share and receive photos, documents and more with other Apple devices that are nearby.

Question 21

How can I access my iCloud without my phone?

Accepted Answer

The iCloud can be accessed by visiting icloud.com website online.

Question 22

How do I recover my Apple ID without my phone?

Accepted Answer

Visit the iforgot.apple.com website or It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 23

Can you factory reset a locked phone?

Accepted Answer

It is possible to factory reset a locked device. This can be safely done by visiting your nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 24

Do you pay for an Apple ID and iCloud account?

Accepted Answer

Owning an Apple ID/iCloud account is free!

Question 25

How do I pair my iPhone to my MacBook?

Accepted Answer

By using the same Apple ID on both your MacBook and iPhone, more options and features are expanded that allow for syncing and sharing in real time,

Question 26

What should I do if my iMac is glitching?

Accepted Answer

It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 27

How can I speed up my MacBook or iMac?

Accepted Answer

It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 28

Why does my MacBook keep dying?

Accepted Answer

The battery is the common reason for MacBook battery performance to not be up to standard. It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 29

How do I set up my Apple TV?

Accepted Answer

Through the Quick Start guide, the Apple TV will present step-by step guide to get your apple tv connected and personalized to your entertainment needs!

Question 30

Why am I not receiving any emails on my Apple devices?

Accepted Answer

It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 31

Can my data be transferred from Windows to PC?

Accepted Answer

Through the help of the Migration Assistant app, transferring of all your important data can be done with ease.

Question 32

Why is my Apple Pencil not syncing with my iPad?

Accepted Answer

Be sure to have to have your Apple Pencil sufficiently charged on a regular basis. If the item continues to lose connection then It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 33

Why is my facetime not working on my Apple products?

Accepted Answer

Be sure to have your device to be set to the correct language and region, and your Apple ID is signed in to your device. This is can be done throught the Settings app.

Question 34

Can my phone speakers be fixed?

Accepted Answer

It is recommended to bring your device to your nearest Apple Store or Authorized Dealer for further assistance and recommendations.

Question 35

How do I set up my Apple devices?

Accepted Answer

Through the Quick Start guide, the Apple device will present step-by step guide to get your device connected and personalized to your needs!

Question 36

What should I do if I suspect that my device is hacked?

Accepted Answer

Through careful and timeless research with user privacy and security being their top priority, Apple has provided Lockdown mode, where you can gain back security of your device and limit and monitor data traffic in real time in the background.

Question 37

Are Macs upgradeable?

Accepted Answer

Mac’s can be customized before purchase with options that better suite your needs. It is recommended to visit your nearest Apple Store or Authorized Dealer where a sales rep can answer any further questions and make your dream Mac.

Question 38

Are iPad’s upgradable?

Accepted Answer

iPad’s are non-upgradable however Apple offer wide variety of storage and connectivity options that will suite your needs.

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Solutions Provider

iComputing Solutions Help Center

How to unlock my iPhone if I have forgotten my passcode?

How can I locate my iPhone if it has been lost or stolen?

How do I create an Apple ID?

How do I update to the latest iOS software on my devices?

What can I do if my MacBook or iMac unlocks with a white screen?

What should I do if my iPad or iPhone says “iPad/iPhone unavailable”?

What should I do if I have forgotten my Apple ID password?

What can I do if my device has been in contact with liquid?

How do I upgrade the RAM on my MacBook or iMac

What can I do if my any of my Apple devices do not turn on?

What do I do if my Apple watch is not syncing with my iPhone?

How do I transfer all my data from one iPhone to the next.

What process should I follow if I want to trade in my device?

What can I do if my iPhone is not charging?

How do I change my wallpaper?

Can I have more than one Apple ID?

Why is my iPhone/iPad screen lifting?

How do I start a trip on Apple maps?

What should I do if my MacBook is not charging?

What is Airdrop?

How can I access my iCloud without my phone?

How do I recover my Apple ID without my phone?

Can you factory reset a locked phone?

Do you pay for an Apple ID and iCloud account?

How do I pair my iPhone to my MacBook?

What should I do if my iMac is glitching?

How can I speed up my MacBook or iMac?

Why does my MacBook keep dying?

How do I set up my Apple TV?

Why am I not receiving any emails on my Apple devices?

Can my data be transferred from Windows to PC?

Why is my Apple Pencil not syncing with my iPad?

Why is my facetime not working on my Apple products?

Can my phone speakers be fixed?

How do I set up my Apple devices?

What should I do if I suspect that my device is hacked?

Are Macs upgradeable?

Are iPad’s upgradable?

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