About iComputing Solutions
iComputing Solutions previously known as MacIntel Solutions,cooperated with Apple’s policies by re- branding itself to ICS and has been in existence Since January 2006, servicing basic to semi-advanced Apple-based companies within the vicinity. We acquired positive word of mouth and reputation for True Service Excellence amongst our clientele base. ICS began with only two employees over a decade ago (2006) but grew to an expanse of 15 full time staff members. Now,15 Years down the line, our original approach and attributes has established and catapulted ICS with the expansion of 2 Retail Outlets in KZN .
In the heart on Morningside Durban, an affluent area in KZN, Our Headquarters is based at the Centre of the vibrant Florida Road precinct and our Branch in Ballito is based at the Newly renovated Lozy Park. Both branches incorporate a fully fledged Apple Showroom and Technical Workshops with training facilities. We have recently expanded nationally with 2 Pop-Up branches based in Johannesburg, Sandton and Cape town as well . Focusing on our key strengths and underlying values needed in the industry, it has given ICS steady growth over its tenure with its key clientele.
Our Credentials
iComputing Solutions strives to foster its efforts in maintaining its relationships, services and develop innovative business solutions that will improve client satisfaction. Frequently required and key skills qualifications has essentially developed ICS into a qualitative, constructive and performance based organisation demonstrating skill competence, adaptability on growing product and market trends and redefining interpersonal skills.
HOW WE OPERATE
iComputing Solutions strives to maintain its relationships and services while developing
innovative business solutions that will improve client satisfaction. Frequently required and key
skills qualifications has essentially developed ICS into a qualitative, constructive and
performance-based organisation demonstrating skill competence, adaptability on growing
product and market trends and redefining interpersonal skills.
OUR ACHIEVEMENTS
Apple Authorised Resellers with two Retail Outlets
Adobe Authorised Resellers Adobe Educational Resellers
Two Adobe Training Centres And Repair Centres
Archicad Authorised Resellers
Online Store
Level 1 BEE Status
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All Staff Certified
OUR VISION
To build a reputation as one of the most innovative Apple Solutions and Services provider in
South Africa. We believe in doing our work in the most efficient way with robust and structured
methodologies, with gradually evolving from hard-work to smart-work culture.
TAILORED SUPPORT
iComputing Strategy hinges on providing unparalleled services and support, which are critical in setting us apart from our competitors to become true partners with our clients. We are committed to delivering a new age of efficient, cost effective, innovative products and quality service.
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Our value-added services and support are custom made based on our clients’ requirements, offering an alternative perspective, helping to resolve supply issues, delivering products and implementing training solutions. Our support infrastructure guarantees the backup our clients deserve.
OBJECTIVES
Our key focus and objective is to continue our momentum within the B2B and Educational
Sectors. Armed with valuable business insights, we have learnt to improve our strategies to
make business more profitable. ICS continues to provide custom solutions and services to suit
specific industry needs.
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Continuous maintenance and building of strategic alliances with clients and suppliers are our
core focus while managing the business and implementing consistent measuring in a
balanced ethos. Our primary focus is to be the Sales, Services, Telecommunication (ICT), Technical And Solutions Specialists.
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We have built our clientele base and have transformed the business into a Value Added
Provider by offering with emerging services and technologies.
MANAGEMENT
Our management philosophy is simple: Do right things right, the first time. We encourage personal
growth, creativity, and enable individual empowerment to achieve this goal. We manage the business by setting achievable Balanced Scorecard goals, measuring them, and making mid-stream
adjustments as necessary.
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Our management team combines the experience of executives with extensive backgrounds in
managing and developing successful businesses within the Apple industry. Pravin Ramlall (Managing
Director) directs all operations at ICS with over twenty years expertise in the Apple Industry. His
experience and knowledge are invaluable in managing our customer base, and in growing the
business.
VALUE ADD’s
Supporting the business engine and improving operations, we are also Authorised Adobe Educational Resellers and Authorised Archicad Resellers (Third Party Accreditation), Dell Certified Partner and Microsoft Certified Partners.
We are affiliated with an accredited Management Skills Organisation (KeyLine Training Centre).
These factors are critical when approaching our broad based B2B and Educational clientele, as this is
paramount to their business and fits together with their ethics. This helps ICS diversify our network and
create a footprint in the industry.