About
iComputing Solutions
Your trusted Apple reseller in South Africa.
Genuine iPhones, Apple accessories, and premium service — bringing innovation closer to home.
About Our Business
iComputing Solutions (ICS), formerly MacIntel Solutions, has been delivering Apple-focused solutions since 2006. Rebranded in line with Apple’s policies, ICS is built on a foundation of trusted service and long-standing client relationships.
From a small two-person team, ICS has grown into a team of more than 15 full-time professionals, driven by the same commitment to service excellence that shaped our beginnings.
This growth has enabled the expansion of retail outlets in KwaZulu-Natal, each designed to support both customers and businesses with expert advice and technical support.
Our headquarters is based in Durban, with an branch in Ballito. Our locations feature Apple showrooms and technical workshops, alongside national pop-up branches in Sandton and Cape Town.
HOW WE OPERATE
iComputing Solutions strives to maintain its relationships and services while developing innovative business solutions that will improve client satisfaction. Frequently required and key skills qualifications has essentially developed ICS into a qualitative, constructive and performance-based organisation demonstrating skill competence, adaptability on growing product and market trends and redefining interpersonal skills.
Our Credentials
iComputing Solutions strives to foster its efforts in maintaining its relationships, services and develop innovative business solutions that will improve client satisfaction. Frequently required and key skills qualifications has essentially developed ICS into a qualitative, constructive and performance based organisation demonstrating skill competence, adaptability on growing product and market trends and redefining interpersonal skills.
TAILORED SUPPORT
iComputing Strategy hinges on providing unparalleled services and support, which are critical in setting us apart from our competitors to become true partners with our clients. We are committed to delivering a new age of efficient, cost effective, innovative products and quality service.
Our value-added services and support are custom made based on our clients’ requirements, offering an alternative perspective, helping to resolve supply issues, delivering products and implementing training solutions. Our support infrastructure guarantees the backup our clients deserve.
OUR VISION
iComputing Solutions strives to maintain strong relationships, deliver exceptional services, and develop innovative business solutions that enhance client satisfaction. Key skills and qualifications have shaped ICS into a performance-driven organisation, demonstrating competence, adaptability to market trends, and refined interpersonal skills.
Our team continually invests in learning, ensuring we stay ahead of industry innovations while providing tailored solutions that meet the evolving needs of our clients.
VALUE ADD’s
Supporting the business engine and improving operations, we are also Authorised Adobe Educational Resellers and Authorised Archicad Resellers (Third Party Accreditation), Dell Certified Partner and Microsoft Certified Partners. We are affiliated with an accredited Management Skills Organisation (KeyLine Training Centre).
These factors are critical when approaching our broad based B2B and Educational clientele, as this is paramount to their business and fits together with their ethics. This helps ICS diversify our network and create a footprint in the industry.
OUR ACHIEVEMENTS
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Apple Authorised Resellers with two Retail Outlets
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Adobe Authorised Resellers Adobe Educational Resellers
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Two Adobe Training Centres And Repair Centres
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Archicad Authorised Resellers
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Online Store
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Level 1 BEE Status
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All Staff Certified
MANAGEMENT
Our management philosophy is simple: Do right things right, the first time. We encourage personal growth, creativity, and enable individual empowerment to achieve this goal. We manage the business by setting achievable Balanced Scorecard goals, measuring them, and making mid-stream adjustments as necessary.
Our management team combines the experience of executives with extensive backgrounds in managing and developing successful businesses within the Apple industry. Pravin Ramlall (Managing Director) directs all operations at ICS with over twenty years expertise in the Apple Industry. His experience and knowledge are invaluable in managing our customer base, and in growing the business.
OBJECTIVES
Our key focus and objective is to continue our momentum within the B2B and Educational Sectors. Armed with valuable business insights, we have learnt to improve our strategies to make business more profitable. ICS continues to provide custom solutions and services to suit specific industry needs.
Continuous maintenance and building of strategic alliances with clients and suppliers are our core focus while managing the business and implementing consistent measuring in a balanced ethos. Our primary focus is to be the Sales, Services, Telecommunication (ICT), Technical And Solutions Specialists.
We have built our clientele base and have transformed the business into a Value Added Provider by offering with emerging services and technologies.
