Privacy Policy

You have the right to request access to the personal information we hold about you, ask for corrections, request deletion where legally applicable, object to certain processing activities, or withdraw consent where processing is based on consent. Requests can be submitted using the contact details provided on our website.

When you use our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, time spent on the website, and general usage data. This helps us understand how visitors use the website and improve performance, security, and user experience.

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or business operations. The latest version will always be available on this page, and continued use of the website will be regarded as acceptance of the updated policy.

Our website may include links to third-party websites, platforms, or services. iComputing Solutions is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

We do not sell your personal information. Your information may only be shared with trusted service providers, suppliers, payment processors, hosting providers, legal advisors, or regulatory authorities where necessary to deliver our services, comply with legal requirements, or protect our business interests.

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, provide services, meet legal or accounting obligations, resolve disputes, and maintain accurate business records. Once information is no longer required, we will securely delete or anonymise it where reasonably possible.

We may send marketing or service-related communication where you have opted in, requested information, or have an existing relationship with iComputing Solutions. You may request to unsubscribe from marketing communication at any time by contacting us or using the unsubscribe option where available.

We may collect personal information such as your name, email address, contact number, company name, service enquiry, billing details, and any other information you voluntarily provide through our website, forms, email, telephone, or direct communication with our team.

We use your personal information to respond to enquiries, provide quotations, deliver requested services, manage client communication, process service-related requests, improve our website, and maintain business records. We may also use your details to send relevant updates where you have provided consent or where communication is related to an existing business relationship.

We take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. While we make every effort to protect your information, no online platform or method of electronic transmission can be guaranteed to be completely secure.

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, remember user preferences, and enhance the browsing experience. You may adjust your browser settings to disable cookies, although some parts of the website may not function correctly as a result.

For privacy-related enquiries, requests, or concerns, please contact iComputing Solutions using the contact details provided on our website. We will make reasonable efforts to respond to privacy requests in line with applicable South African data protection requirements.